Contact Us

Got a question about one of our comparisons, spotted something that's changed, or want to flag a sweepstakes casino we should be looking at? Here's how to reach the Sites like Modo.us team.

How to Reach Us

The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busier periods.

Please note that Sites like Modo.us is an independent comparison site, not a sweepstakes casino operator. We don't run any of the promotions listed on this site, and we can't process signups, deposits, withdrawals, or account issues on behalf of any brand. If you have a live account query — a delayed Sweeps Coin redemption, a KYC verification hold, a locked account, or a question about a specific welcome offer — that has to go through the operator's own support team directly, since only they can access your account and confirm current terms.

What to Include if You're Reporting an Error

This niche moves fast: welcome offers change, Gold Coin package pricing shifts, and the list of excluded states gets updated by operators without much notice. If you've noticed something on our site that looks out of date — a bonus figure, a redemption minimum, a state availability claim, or a game count — we want to know. It helps if your message includes:

• The name of the page or site you're referring to
• What you believe has changed, and where you saw the updated information
• Roughly when you last confirmed it (screenshots are useful but not required)

We verify offer details, excluded-state lists, and redemption terms against operator sites and internal reviews on a rolling basis, but reader reports genuinely help us catch changes faster.

Feedback on a Site We Cover

If you've played on any of the sweepstakes casinos featured on Sites like Modo.us — including options like Crown Coins, Spinblitz, Lone Star, or any of the others in our rankings — and had an experience that doesn't match what we've written, tell us about it. That includes both good and bad experiences. We factor real reader feedback into how we describe redemption speed, mobile performance, and customer support quality, alongside our own research.

We're not able to intervene in disputes between a reader and an operator, mediate a redemption delay, or guarantee any outcome — we're a comparison and review resource, not a regulator or an ombudsman. For a broader look at how these sites are assessed and what "sweepstakes" actually means versus real-money gambling, see our About Us page.

Questions About Responsible Play

If you or someone you know is struggling to keep sweepstakes casino play in check — whether that's spending more than intended on Gold Coin packages or finding it hard to stop — please don't wait to reach out for support. The national problem gambling helpline, 1-800-GAMBLER, is free and confidential. Our Responsible Gambling page also covers self-exclusion, purchase limits, and other tools worth knowing about, whether or not you currently use them.

Site Policies and Legal Questions

For questions about how this site operates, how we're compensated, or the terms under which you're using shop-ava.com, our Terms and Conditions page has the full detail. In short: Sites like Modo.us may earn a commission when readers sign up with a site through our links. That relationship never determines how a site is scored or where it ranks in our comparisons — those decisions are based on the criteria we set out on each review page, not on commercial arrangements.

A Quick Note Before You Write In

A few things we can't help with, however the message is worded: we can't create, extend, or override any welcome bonus, Gold Coin package, or Sweeps Coin offer; we can't confirm whether a specific state exclusion applies to your account, since that's tied to your registration details with the operator; and we can't speed up a pending redemption. For all of those, the fastest route is the support channel listed on the sweepstakes casino's own site.

Everything else — corrections, suggestions, questions about how we compare sites, or general feedback on the content here — is exactly what this inbox is for.